What is the Digital Brokerage? With the Digital Brokerage, you can submit commercial accounts under...
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The Hanover Insurance Group is a national insurance provider with a wide range of personal and commercial insurance products, from standard home and auto, collector car, and motorcycle insurance to property, general liability, commercial auto, workers’ compensation, management liability, professional liability, and industry-specific coverages tailored to small, mid-sized, large, and specialty businesses.
ACCESS & APPOINTMENTS

BROKERAGE
AOR/BOR Guidelines
Submissions: Standard Acord 36 or Insured Letterhead
Service & Renewal: BOR permitted midterm and at renewal
New Opportunities
Brokerage: A full submission, including currently valued loss runs and completed Acord forms or detailed SOVs/Exposure workbook are needed.
Digital Submission: Available- Learn more by Clicking Here.
SUBCODES
Indium Eligibility
Premier: Must have $200K of total premium across all of Indium & Carrier Minimum
Concierge: Carrier Minimum
Carrier Minimum Eligibility
Premium: Place 2-3 policies in the brokerage for subcode consideration
Account Diversity: At least 2 industries

BROKERAGE
AOR/BOR Guidelines
Submissions: Standard Acord 36 or Insured Letterhead
Service & Renewal: BOR permitted midterm and at renewal.
New Opportunities
Brokerage: A full submission, including currently valued loss runs and completed Acord forms or detailed SOVs/Exposure workbook are needed.
Digital Submission: Available- Learn more by Clicking Here.
SUBCODES
Indium Eligibility
Premier: Must have $200K of total premium across all of Indium & Carrier Minimum
Concierge: Carrier Minimum
Carrier Minimum Eligibility
Premium: Place 2-3 policies in the brokerage for subcode consideration
Account Diversity: At least 2 industries

BROKERAGE
AOR/BOR Guidelines
Submissions: Standard Acord 36
Service & Renewal: BOR at renewal only.
New Opportunities
Brokerage: NA
Digital Submission: NA
SUBCODES
Indium Eligibility
Premier: Must have $200K of total premium across all of Indium & Carrier Minimum
Concierge: Carrier Minimum
Carrier Minimum Eligibility
Premium: Appointment criteria: Agreement to Hanover’s Agency Insight analysis and market consolidation of controlled business. Over 12 month period, quote $1,000,000 and issue $350,000 minimum.
- Profit sharing criteria (2027): Minimum 2027 written premium of $250,000 in order to aggregate on Indium plan.
Account Diversity: NA
MAP KEY
Brokerage Only
Subcodes Only
Brokerage & Subcode
Extensive Product Restrictions
HIGHLIGHTED MARKETS
*Commercial Appetite Guides are linked in the Commercial section above. Additional appetite information may be found in the Digital Brokerage, Middle Market, Recent Updates, and across our site.
RECENT UPDATES & INFO
Learn more about the Digital Brokerage Here More opportunities: Submit commercial accounts under...
ADDITIONAL INFORMATION
A.M. Best Rating - A
Agent Portal - Login Here
Personal Raters:
EZLynx, PLRater, Quotamation
Commercial Raters:
Semsee, Tarmika